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HVIP Dealer Training for NEW Dealers
May 6, 2021
 

HVIP Dealer Training based on the new Implementation Manual (for HVIP FY20-21 funds) is now available. Individuals who requested HVIP dealer training between December 2020 and May 2021 and received an email from Hannah Hamilton confirming receipt of interest in becoming an HVIP approved dealer are now eligible to begin HVIP dealer training. The following are important instructions on how and when to participate. These instructions can also be found at CaliforniaHVIP.org

HVIP DEALER TRAINING 

To get started, prospective dealers are to review the following training materials: 

Once the training materials have been reviewed and dealers feel comfortable with the content, the next step is to complete the HVIP Dealer Training Quiz. Dealers need to score 100% on the quiz within 3 attempts in order to avoid additional training. 

Dealers are to send confirmation of the completed quiz to dealertraining@californiaHVIP.org. A copy of the dealer license, W9, and completed Dealer Registration Form should also be submitted at this time. 


DEALER TRAINING PHONE CALLS
A dealer training phone call will be set up between the HVIP dealer trainer and prospective HVIP dealers following the completion of the above listed items. Due to the volume of new dealers pursuing HVIP approval, multiple dealers of the same dealership/organization are encouraged to complete HVIP dealer training in tandem. Group training phone calls may also be scheduled.  

The dealer training phone calls will be offered to dealers in the order which they indicated interest in becoming HVIP approved. For example, dealers who contacted the HVIP dealer trainer in December will be the first to select a time for the training phone call. If multiple dealers from the same dealership/organization go through dealer training, the opportunity to select a training call appointment will go to the first dealer to reach out.. 

Upon completion of the training phone call, dealers will be considered "HVIP Approved Dealers” and should expect to see their information listed on the online HVIP approved dealers list as well as receive access to the Voucher Processing Center (VPC). 

LAST CHANCE 

Requests for dealer training received from new dealers after May 21 will receive HVIP dealer training after HVIP reopens

Requests for the dealer training phone call appointments will conclude (no longer be accepted/scheduled) after May 28. In order to request an appointment, all steps provided in the box above must be completed. 

If you have not requested dealer training by May 21 OR if you do not schedule the dealer training phone call by May 28, you will not be able to request vouchers during wave 1 of funding which opens in June. You will be trained in time for wave 2 which opens in August.  

Please contact dealertraining@californiaHVIP.org if you have any questions. 

If you are already an HVIP approved dealer receiving this email and have NOT received the email with the subject line “IMPORTANT INSTRUCTIONS: HVIP Required Refresher for APPROVED Dealers” please contact dealertraining@californiaHVIP.org.  

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